Frequently Asked Questions (FAQ)

1. What types of toothbrushes do you offer?
We offer a range of toothbrushes including manual, electric, sonic, and gum care toothbrushes designed to meet various oral care needs.

2. Are Watep toothbrushes suitable for sensitive gums?
Yes! We have specially designed toothbrushes with ultra-soft bristles that are gentle on sensitive gums.

3. How often should I replace my Watep toothbrush?
We recommend replacing your toothbrush or brush head every 3 months or sooner if the bristles become frayed.

4. Are your toothbrushes eco-friendly or made from sustainable materials?
We are committed to sustainability and offer some eco-friendly options. Please check the product description for specific material details.

5. How can I clean and maintain my electric toothbrush?
Simply rinse the brush head after use, and occasionally clean the handle with a damp cloth. Avoid submerging the handle in water.

6. What is your return policy?
Please refer to our Return Policy page on our website or contact customer service for detailed information on returns and exchanges.

7. How do I contact customer support?
You can reach us at [email protected] or call +1 (803) 185-8228. We’re happy to assist you!

8. Do you ship internationally?
Currently, we ship within the United States only. Stay tuned for updates on international shipping.